When should a supervisor be consulted or involved during a crisis?

When should a supervisor be consulted or involved during a crisis?

• A. When risk cannot be safely managed at frontline, when use of physical intervention is imminent, or when there is uncertainty about safety and policy.
• B. Never involve supervisor; handle alone.
• C. Only after incident occurs.
• D. When the staff member wants to escalate.

Answer: (A)